MLA
Mello, Vincent Malesela, and Mpho Ngoepe. "Yesterday, Today, and Tomorrow: Management of Electronic Records at a South African Water Utility Company." Cases on Electronic Record Management in the ESARBICA Region, edited by Segomotso Masegonyana Keakopa and Tshepho Lydia Mosweu, IGI Global, 2020, pp. 160-176. https://doi.org/10.4018/978-1-7998-2527-2.ch008
APA
Mello, V. M. & Ngoepe, M. (2020). Yesterday, Today, and Tomorrow: Management of Electronic Records at a South African Water Utility Company. In S. Keakopa & T. Mosweu (Eds.), Cases on Electronic Record Management in the ESARBICA Region (pp. 160-176). IGI Global. https://doi.org/10.4018/978-1-7998-2527-2.ch008
Chicago
Mello, Vincent Malesela, and Mpho Ngoepe. "Yesterday, Today, and Tomorrow: Management of Electronic Records at a South African Water Utility Company." In Cases on Electronic Record Management in the ESARBICA Region, edited by Segomotso Masegonyana Keakopa and Tshepho Lydia Mosweu, 160-176. Hershey, PA: IGI Global, 2020. https://doi.org/10.4018/978-1-7998-2527-2.ch008
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