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Adopting Tools for Online Synchronous Communication: Issues and Strategies

Adopting Tools for Online Synchronous Communication: Issues and Strategies

Elizabeth Murphy, Thérèse Laferriere
Copyright: © 2007 |Pages: 17
ISBN13: 9781591409502|ISBN10: 1591409500|ISBN13 Softcover: 9781591409519|EISBN13: 9781591409526
DOI: 10.4018/978-1-59140-950-2.ch019
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MLA

Murphy, Elizabeth, and Thérèse Laferriere. "Adopting Tools for Online Synchronous Communication: Issues and Strategies." Making the Transition to E-Learning: Strategies and Issues, edited by Mark Bullen and Diane Janes, IGI Global, 2007, pp. 318-334. https://doi.org/10.4018/978-1-59140-950-2.ch019

APA

Murphy, E. & Laferriere, T. (2007). Adopting Tools for Online Synchronous Communication: Issues and Strategies. In M. Bullen & D. Janes (Eds.), Making the Transition to E-Learning: Strategies and Issues (pp. 318-334). IGI Global. https://doi.org/10.4018/978-1-59140-950-2.ch019

Chicago

Murphy, Elizabeth, and Thérèse Laferriere. "Adopting Tools for Online Synchronous Communication: Issues and Strategies." In Making the Transition to E-Learning: Strategies and Issues, edited by Mark Bullen and Diane Janes, 318-334. Hershey, PA: IGI Global, 2007. https://doi.org/10.4018/978-1-59140-950-2.ch019

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Abstract

his chapter considers some of the issues related to the adoption of online synchronous communication tools and proposes strategies to help deal with these issues. Two contrasting contexts of use of online synchronous tools are described. In one context, audio-conferencing using Elluminate LiveTM is highlighted, in the other, video-conferencing using iVisitTM. Issues related to use of these tools for synchronous communication are considered from the perspective of relative advantage, compatibility, and complexity. The advantages included the immediacy, spontaneity, intimacy, efficiency, and convenience of communication. Complexity manifested itself in relation to time management, shifting and evolving technical and pedagogical needs, and changes in instructors’ roles. Compatibility issues included the demands on instructors, lack of freedom from temporal constraints, and difficulties with communication across time zones and when multi-tasking.

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