Welcome to the InfoSci Platform
Reference Hub2
The Influence of HRIS Usage on Employee Performance and Mediating Effects of Employee Engagement in Five Stars Hotels in Jordan

The Influence of HRIS Usage on Employee Performance and Mediating Effects of Employee Engagement in Five Stars Hotels in Jordan

Rand H. Al-Dmour
Copyright: © 2020 |Volume: 12 |Issue: 3 |Pages: 18
ISSN: 1935-5688|EISSN: 1935-5696|EISBN13: 9781799805434|DOI: 10.4018/IJISSS.2020070101
Cite Article Cite Article

MLA

Al-Dmour, Rand H. "The Influence of HRIS Usage on Employee Performance and Mediating Effects of Employee Engagement in Five Stars Hotels in Jordan." IJISSS vol.12, no.3 2020: pp.1-18. http://doi.org/10.4018/IJISSS.2020070101

APA

Al-Dmour, R. H. (2020). The Influence of HRIS Usage on Employee Performance and Mediating Effects of Employee Engagement in Five Stars Hotels in Jordan. International Journal of Information Systems in the Service Sector (IJISSS), 12(3), 1-18. http://doi.org/10.4018/IJISSS.2020070101

Chicago

Al-Dmour, Rand H. "The Influence of HRIS Usage on Employee Performance and Mediating Effects of Employee Engagement in Five Stars Hotels in Jordan," International Journal of Information Systems in the Service Sector (IJISSS) 12, no.3: 1-18. http://doi.org/10.4018/IJISSS.2020070101

Export Reference

Mendeley
Favorite Full-Issue Download

Abstract

The purpose of this study is to evaluate the role of employee engagement with their work as a mediating factor in the relationship between utilisation of a human resource information system (HRIS) and employee performance in five-star hotels in Jordan. A conceptual framework based on social exchange theory and content analysis of similar previous studies was developed. A quantitative approach and simple random sampling were used to obtain data via questionnaires completed by 221 human resources (HR) employees working at 21 five-star hotels in Jordan. The response rate was 71%. Structural equation modelling (SEM) was used to analyse and verify the study variables. The findings revealed that use of a HRIS had a significant positive influence on both employee performance and work engagement, while the latter acted as a partial mediator between HRIS utilisation and employee performance.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.