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User Satisfaction With Library Information Resources and Services: Improvement and Innovation of Effective Activities of Research Scholars

User Satisfaction With Library Information Resources and Services: Improvement and Innovation of Effective Activities of Research Scholars

S. Muthuvennila, P. Kannan
Copyright: © 2020 |Pages: 22
ISBN13: 9781799835592|ISBN10: 1799835596|ISBN13 Softcover: 9781799835608|EISBN13: 9781799835615
DOI: 10.4018/978-1-7998-3559-2.ch005
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MLA

Muthuvennila, S., and P. Kannan. "User Satisfaction With Library Information Resources and Services: Improvement and Innovation of Effective Activities of Research Scholars." Challenges and Opportunities of Open Educational Resources Management, edited by S. Thanuskodi, IGI Global, 2020, pp. 81-102. https://doi.org/10.4018/978-1-7998-3559-2.ch005

APA

Muthuvennila, S. & Kannan, P. (2020). User Satisfaction With Library Information Resources and Services: Improvement and Innovation of Effective Activities of Research Scholars. In S. Thanuskodi (Ed.), Challenges and Opportunities of Open Educational Resources Management (pp. 81-102). IGI Global. https://doi.org/10.4018/978-1-7998-3559-2.ch005

Chicago

Muthuvennila, S., and P. Kannan. "User Satisfaction With Library Information Resources and Services: Improvement and Innovation of Effective Activities of Research Scholars." In Challenges and Opportunities of Open Educational Resources Management, edited by S. Thanuskodi, 81-102. Hershey, PA: IGI Global, 2020. https://doi.org/10.4018/978-1-7998-3559-2.ch005

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Abstract

This chapter deals with the purpose of library resources and services stratification of users of Alagappa University. Users are the most vital component of libraries. Alagappa University Central Library provided the various types of services in RFID, Web OPAC, SMS and e-mail alerts, ETD, DLNET service, mobile-based digital services, etc. The study covers 76 scholars out of 82 questionnaires distributed. The questionnaires were distributed in 10 departments in the Faculty of Arts in Alagappa University. The statistical techniques used for the analysis of data are the frequency, cross tables, descriptive statistics. This chapter describes the use of resources and services, library services, services provided to the users, e-resources access at Alagappa University, scope and limitations of the study, and objectives for using the resources and services. Alagappa University research scholars mostly used the library resources and services.

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