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Effect of Information Technology on Warehousing and Inventory Management for Competitive Advantage: A Theoretical Framework

Effect of Information Technology on Warehousing and Inventory Management for Competitive Advantage: A Theoretical Framework

Ilyas Masudin, Bangalie Sumah, Fien Zulfikarijah, Dian Palupi Restuputri
Copyright: © 2021 |Pages: 24
ISBN13: 9781799849841|ISBN10: 1799849848|ISBN13 Softcover: 9781799854500|EISBN13: 9781799849858
DOI: 10.4018/978-1-7998-4984-1.ch027
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MLA

Masudin, Ilyas, et al. "Effect of Information Technology on Warehousing and Inventory Management for Competitive Advantage: A Theoretical Framework." Handbook of Research on Innovation and Development of E-Commerce and E-Business in ASEAN, edited by Mohammad Nabil Almunawar, et al., IGI Global, 2021, pp. 570-593. https://doi.org/10.4018/978-1-7998-4984-1.ch027

APA

Masudin, I., Sumah, B., Zulfikarijah, F., & Restuputri, D. P. (2021). Effect of Information Technology on Warehousing and Inventory Management for Competitive Advantage: A Theoretical Framework. In M. Almunawar, M. Anshari, & S. Ariff Lim (Eds.), Handbook of Research on Innovation and Development of E-Commerce and E-Business in ASEAN (pp. 570-593). IGI Global. https://doi.org/10.4018/978-1-7998-4984-1.ch027

Chicago

Masudin, Ilyas, et al. "Effect of Information Technology on Warehousing and Inventory Management for Competitive Advantage: A Theoretical Framework." In Handbook of Research on Innovation and Development of E-Commerce and E-Business in ASEAN, edited by Mohammad Nabil Almunawar, Muhammad Anshari, and Syamimi Ariff Lim, 570-593. Hershey, PA: IGI Global, 2021. https://doi.org/10.4018/978-1-7998-4984-1.ch027

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Abstract

This chapter examined how the use of technology in inventory control impacts organizational performance since inventory is the most valued asset of an organization. From the summary of this study, it can be concluded that the adoption of technology as RFID in inventory management leads to improve the organizational performance in both financial and customer responsiveness. In the business performance, RFID could improve the organizational performance in terms of reducing inventory carrying costs on the warehouse, such as lowering the expiring cost of the product stocked, increasing space in a warehouse, avoiding exceed inventory, and decreasing labor costs. Moreover, from the perspective of customer service, the adoption of RFID could increase customer responsiveness in terms of reducing stock out risk, increasing the accuracy of product delivery, and increasing the interaction between customers with the organization.

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