MLA
Dinçer, Hasan, et al. "SERVQUAL-Based Evaluation of Service Quality in Turkish Health Industry With Fuzzy Logic." Interdisciplinary Perspectives on Operations Management and Service Evaluation, edited by Panagiotis Manolitzas, et al., IGI Global, 2021, pp. 213-233. https://doi.org/10.4018/978-1-7998-5442-5.ch011
APA
Dinçer, H., Yüksel, S., Gökalp, Y., & Eti, S. (2021). SERVQUAL-Based Evaluation of Service Quality in Turkish Health Industry With Fuzzy Logic. In P. Manolitzas, C. Zopounidis, M. Talias, E. Grigoroudis, & N. Matsatsinis (Eds.), Interdisciplinary Perspectives on Operations Management and Service Evaluation (pp. 213-233). IGI Global. https://doi.org/10.4018/978-1-7998-5442-5.ch011
Chicago
Dinçer, Hasan, et al. "SERVQUAL-Based Evaluation of Service Quality in Turkish Health Industry With Fuzzy Logic." In Interdisciplinary Perspectives on Operations Management and Service Evaluation, edited by Panagiotis Manolitzas, et al., 213-233. Hershey, PA: IGI Global, 2021. https://doi.org/10.4018/978-1-7998-5442-5.ch011
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