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Effective Tools for Improving Employee Feedback during Organizational Change

Effective Tools for Improving Employee Feedback during Organizational Change

Tanja Sedej, Gorazd Justinek
Copyright: © 2021 |Pages: 17
ISBN13: 9781799872979|ISBN10: 1799872971|EISBN13: 9781799872986
DOI: 10.4018/978-1-7998-7297-9.ch022
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MLA

Sedej, Tanja, and Gorazd Justinek. "Effective Tools for Improving Employee Feedback during Organizational Change." Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work, edited by Information Resources Management Association, IGI Global, 2021, pp. 432-448. https://doi.org/10.4018/978-1-7998-7297-9.ch022

APA

Sedej, T. & Justinek, G. (2021). Effective Tools for Improving Employee Feedback during Organizational Change. In I. Management Association (Ed.), Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work (pp. 432-448). IGI Global. https://doi.org/10.4018/978-1-7998-7297-9.ch022

Chicago

Sedej, Tanja, and Gorazd Justinek. "Effective Tools for Improving Employee Feedback during Organizational Change." In Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work, edited by Information Resources Management Association, 432-448. Hershey, PA: IGI Global, 2021. https://doi.org/10.4018/978-1-7998-7297-9.ch022

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Abstract

Feedback is the fastest and most effective way for organizations to make improvements or get things back on track. Prompt and constructive feedback is strongly linked to employee satisfaction and productivity, and can increase both. During times of change when employees want to be heard and feel involved, it is even more important that the optimal internal communication tools for managing employee feedback are selected. This article tackles these questions and provides fresh empirical data on the selection of internal communication tools in general, with focus then devoted to managing feedback during change from the perspective of a professional communicator. The data evaluated and analyzed was gathered on the basis of research carried out in 2014 among 105 professional communicators of large and medium-sized companies, and was then compared with the results of similar research conducted in 2012.

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