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Developing and Validating Measurement Instrument for Various Aspects of Digital economy: e-Commerce, e-Banking, e-Work and e-Employment

Developing and Validating Measurement Instrument for Various Aspects of Digital economy: e-Commerce, e-Banking, e-Work and e-Employment

Nikolina Žajdela Hrustek, Renata Mekovec, Igor Pihir
Copyright: © 2021 |Pages: 20
ISBN13: 9781799872979|ISBN10: 1799872971|EISBN13: 9781799872986
DOI: 10.4018/978-1-7998-7297-9.ch028
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MLA

Hrustek, Nikolina Žajdela, et al. "Developing and Validating Measurement Instrument for Various Aspects of Digital economy: e-Commerce, e-Banking, e-Work and e-Employment." Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work, edited by Information Resources Management Association, IGI Global, 2021, pp. 540-559. https://doi.org/10.4018/978-1-7998-7297-9.ch028

APA

Hrustek, N. Ž., Mekovec, R., & Pihir, I. (2021). Developing and Validating Measurement Instrument for Various Aspects of Digital economy: e-Commerce, e-Banking, e-Work and e-Employment. In I. Management Association (Ed.), Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work (pp. 540-559). IGI Global. https://doi.org/10.4018/978-1-7998-7297-9.ch028

Chicago

Hrustek, Nikolina Žajdela, Renata Mekovec, and Igor Pihir. "Developing and Validating Measurement Instrument for Various Aspects of Digital economy: e-Commerce, e-Banking, e-Work and e-Employment." In Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work, edited by Information Resources Management Association, 540-559. Hershey, PA: IGI Global, 2021. https://doi.org/10.4018/978-1-7998-7297-9.ch028

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Abstract

ICT-driven innovations affect all sectors of economy and society where trends like adaptability, remote workforce, augmented reality/virtual reality, internet of things, smart machines and artificial intelligence run the core of digital transformation of every aspect of a business. This article introduces the measurement instrument that was created and validated with intention of questioning certain aspects of digital economy from the user point of view. The validation of the proposed measurement instrument was conducted by applying factor analysis (Principal component analysis - PCA) which revealed critical factors affecting certain aspects of digital economy: e-commerce, e-banking, e-work (telework) and e-employment. Measurement instruments were tested on 197 respondents from two Croatian counties. To maximise the benefits that can be derived from digital transformation it is essential to overcome all barriers and force employment of opened opportunities. Business alignment with IT remains a challenge; therefore, presented results are valuable input in the discussed domain.

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