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Trust in Patient-Centered E-Health

Trust in Patient-Centered E-Health

Richard Klein
Copyright: © 2009 |Pages: 17
ISBN13: 9781605660165|ISBN10: 1605660167|ISBN13 Softcover: 9781616925369|EISBN13: 9781605660172
DOI: 10.4018/978-1-60566-016-5.ch008
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MLA

Klein, Richard. "Trust in Patient-Centered E-Health." Patient-Centered E-Health, edited by E. Vance Wilson, IGI Global, 2009, pp. 98-114. https://doi.org/10.4018/978-1-60566-016-5.ch008

APA

Klein, R. (2009). Trust in Patient-Centered E-Health. In E. Wilson (Ed.), Patient-Centered E-Health (pp. 98-114). IGI Global. https://doi.org/10.4018/978-1-60566-016-5.ch008

Chicago

Klein, Richard. "Trust in Patient-Centered E-Health." In Patient-Centered E-Health, edited by E. Vance Wilson, 98-114. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-016-5.ch008

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Abstract

Patient-centered e-health (PCEH) offerings see the emergence of divergent, new third parties, through initiatives, including (a) medical content aggregation, (b) health-based online communities, and (c) patient-physician Internet-based portals. Here, the product is digital and heterogeneous for medical content aggregators; virtual and heterogeneous for online communities; and digital, context-specific, and asynchronous for patient-physician portals. With patients expressing privacy and confidentiality concerns in communicating personal health information electronically, growing numbers of PCEH initiatives give rise to many unique issues with respect to patient trust. Existing electronic commerce research focuses on trust in online vendors, potentially providing an incomplete picture with respect to patient trust in PCEH. An accurate and holistic understanding of patient trust encompasses different combinations of cognitive processes, disposition to trust, and institution-based trust, all shaping trusting

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