Reference Hub1
A Survey of Mobile Ticketing Services in Urban Mobility Systems

A Survey of Mobile Ticketing Services in Urban Mobility Systems

Marta Campos Ferreira, Teresa Galvão Dias, João Falcão e Cunha
Copyright: © 2020 |Volume: 1 |Issue: 2 |Pages: 19
ISSN: 2644-1845|EISSN: 2644-1853|EISBN13: 9781799804055|DOI: 10.4018/IJSSTA.2020040102
Cite Article Cite Article

MLA

Ferreira, Marta Campos, et al. "A Survey of Mobile Ticketing Services in Urban Mobility Systems." IJSSTA vol.1, no.2 2020: pp.17-35. http://doi.org/10.4018/IJSSTA.2020040102

APA

Ferreira, M. C., Dias, T. G., & Falcão e Cunha, J. (2020). A Survey of Mobile Ticketing Services in Urban Mobility Systems. International Journal of Smart Sensor Technologies and Applications (IJSSTA), 1(2), 17-35. http://doi.org/10.4018/IJSSTA.2020040102

Chicago

Ferreira, Marta Campos, Teresa Galvão Dias, and João Falcão e Cunha. "A Survey of Mobile Ticketing Services in Urban Mobility Systems," International Journal of Smart Sensor Technologies and Applications (IJSSTA) 1, no.2: 17-35. http://doi.org/10.4018/IJSSTA.2020040102

Export Reference

Mendeley
Favorite Full-Issue Download

Abstract

Modern mobile ticketing service solutions facilitate access to mobility services and free customers from difficult purchasing decisions. However, implementing these solutions is complex, as they involve many different stakeholders, with sometimes conflicting interests. This paper presents a survey of mobile ticketing services in the urban mobility context. It starts by defining mobile ticketing and explores the different electronic ticket schemes that are being implemented around the world, as well as the most used technologies to provide the service. Then, it addresses the complex mobile ticketing ecosystem, identifying the main actors involved, their motivations, and concerns. This allows the authors to define their role and contribution to the mobile ticketing ecosystem. Finally, the paper presents future trends and research directions related to mobile ticketing services, being a valuable guide for researchers and practitioners.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.