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A Model of Knowledge Management Success

A Model of Knowledge Management Success

Murray E. Jennex, Lorne Olfman
Copyright: © 2009 |Pages: 18
ISBN13: 9781605660929|ISBN10: 1605660922|ISBN13 Softcover: 9781616925451|EISBN13: 9781605660936
DOI: 10.4018/978-1-60566-092-9.ch005
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MLA

Jennex, Murray E., and Lorne Olfman. "A Model of Knowledge Management Success." Selected Readings on Information Technology Management: Contemporary Issues, edited by George Kelley, IGI Global, 2009, pp. 76-93. https://doi.org/10.4018/978-1-60566-092-9.ch005

APA

Jennex, M. E. & Olfman, L. (2009). A Model of Knowledge Management Success. In G. Kelley (Ed.), Selected Readings on Information Technology Management: Contemporary Issues (pp. 76-93). IGI Global. https://doi.org/10.4018/978-1-60566-092-9.ch005

Chicago

Jennex, Murray E., and Lorne Olfman. "A Model of Knowledge Management Success." In Selected Readings on Information Technology Management: Contemporary Issues, edited by George Kelley, 76-93. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-092-9.ch005

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Abstract

This article describes a knowledge management (KM) success model that is derived from observations generated through a longitudinal study of KM in an engineering organization and KM success factors found in the literature, which were modified by the application of these observations and success factors in various projects. The De- Lone and McLean (1992, 2003) IS Success Model was used as a framework for the model, since it was found to fit the observed success criteria and provided an accepted theoretical basis for the proposed model.

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