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Implementation of Enterprise Resource Planning (ERP) Systems in the Gig Economy: Revolutionizing the Digital Transformation

Implementation of Enterprise Resource Planning (ERP) Systems in the Gig Economy: Revolutionizing the Digital Transformation

Aastha Behl, K. Rajagopal, Pratima Sheorey
Copyright: © 2021 |Volume: 12 |Issue: 4 |Pages: 21
ISSN: 1947-8186|EISSN: 1947-8194|EISBN13: 9781799861539|DOI: 10.4018/IJISMD.288554
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MLA

Behl, Aastha, et al. "Implementation of Enterprise Resource Planning (ERP) Systems in the Gig Economy: Revolutionizing the Digital Transformation." IJISMD vol.12, no.4 2021: pp.21-41. http://doi.org/10.4018/IJISMD.288554

APA

Behl, A., Rajagopal, K., & Sheorey, P. (2021). Implementation of Enterprise Resource Planning (ERP) Systems in the Gig Economy: Revolutionizing the Digital Transformation. International Journal of Information System Modeling and Design (IJISMD), 12(4), 21-41. http://doi.org/10.4018/IJISMD.288554

Chicago

Behl, Aastha, K. Rajagopal, and Pratima Sheorey. "Implementation of Enterprise Resource Planning (ERP) Systems in the Gig Economy: Revolutionizing the Digital Transformation," International Journal of Information System Modeling and Design (IJISMD) 12, no.4: 21-41. http://doi.org/10.4018/IJISMD.288554

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Abstract

The gig economy has played a significant role in the country's economic development and has led to the growth in the employment of the people worldwide by supplementing the primary income of the people. With the security and autonomy that the gig sector promises, people choose to work as gig workers rather than traditional workers. Almost every company uses an enterprise resource planning system (ERPs) to some extent to improve its performance and competitiveness. This paper devises a conceptual model describing how ERP systems help improve the human resource management of the gig workers, maintain customer relations, and bring digital transformation to its business. The research model would provide an understanding of diagnosing how the ERP system can help improve the conditions of the gig workers and the potential problems faced by them in the areas where the ERP system is not working efficiently. The framework would provide insights in simplifying the implementation of ERP in the gig sector that would be useful in the future.

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