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Agency at Play for Collective Impact in Human Services Systems: A Case Study of Digital Games for Change as Design Justice Interventions

Agency at Play for Collective Impact in Human Services Systems: A Case Study of Digital Games for Change as Design Justice Interventions

Prithi Yadav, Manuela B. Taboada, Nicole Vickery
Copyright: © 2022 |Pages: 23
ISBN13: 9781799884798|ISBN10: 1799884791|ISBN13 Softcover: 9781668446256|EISBN13: 9781799884804
DOI: 10.4018/978-1-7998-8479-8.ch008
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MLA

Yadav, Prithi, et al. "Agency at Play for Collective Impact in Human Services Systems: A Case Study of Digital Games for Change as Design Justice Interventions." Social Justice Research Methods for Doctoral Research, edited by Robin Throne, IGI Global, 2022, pp. 159-181. https://doi.org/10.4018/978-1-7998-8479-8.ch008

APA

Yadav, P., Taboada, M. B., & Vickery, N. (2022). Agency at Play for Collective Impact in Human Services Systems: A Case Study of Digital Games for Change as Design Justice Interventions. In R. Throne (Ed.), Social Justice Research Methods for Doctoral Research (pp. 159-181). IGI Global. https://doi.org/10.4018/978-1-7998-8479-8.ch008

Chicago

Yadav, Prithi, Manuela B. Taboada, and Nicole Vickery. "Agency at Play for Collective Impact in Human Services Systems: A Case Study of Digital Games for Change as Design Justice Interventions." In Social Justice Research Methods for Doctoral Research, edited by Robin Throne, 159-181. Hershey, PA: IGI Global, 2022. https://doi.org/10.4018/978-1-7998-8479-8.ch008

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Abstract

Responses to urban human services issues such as housing and unemployment often overlook lived experiences through these systems and are formulated from a top-down (systems, services, or policy-level) perspective. This study integrates systems thinking and design justice principles for centering the voices of those experiencing these issues towards exploring ‘agency'—the capacity to act—from the bottom-up and top-down in responding to these issues. An agency typology encompassing various bottom-up and top-down agencies is developed through an analysis of Digital Games for Change (DG4C) for the various agencies they can initiate. The agency typology's contributions are threefold—in research (as a method and analytical tool), in practice (as design principles) and in education (for teaching collective action, impact). The agency typology can drive ‘concerted agency' or collective action, where top-down and bottom-up agencies work together, enabling multipronged targeted approaches to complex social issues and maximizing social justice efforts through collective impact.

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