Welcome to the InfoSci Platform
Reference Hub2
IT Portfolio Management: A Holistic Approach to Outsourcing Decisions

IT Portfolio Management: A Holistic Approach to Outsourcing Decisions

Luke Ho, Anthony S. Atkins
Copyright: © 2009 |Pages: 28
ISBN13: 9781599046877|ISBN10: 1599046873|ISBN13 Softcover: 9781616925567|EISBN13: 9781599046891
DOI: 10.4018/978-1-59904-687-7.ch005
Cite Chapter Cite Chapter

MLA

Ho, Luke, and Anthony S. Atkins. "IT Portfolio Management: A Holistic Approach to Outsourcing Decisions." Strategic Information Technology and Portfolio Management, edited by Albert Wee Kwan Tan and Petros Theodorou, IGI Global, 2009, pp. 79-106. https://doi.org/10.4018/978-1-59904-687-7.ch005

APA

Ho, L. & Atkins, A. S. (2009). IT Portfolio Management: A Holistic Approach to Outsourcing Decisions. In A. Tan & P. Theodorou (Eds.), Strategic Information Technology and Portfolio Management (pp. 79-106). IGI Global. https://doi.org/10.4018/978-1-59904-687-7.ch005

Chicago

Ho, Luke, and Anthony S. Atkins. "IT Portfolio Management: A Holistic Approach to Outsourcing Decisions." In Strategic Information Technology and Portfolio Management, edited by Albert Wee Kwan Tan and Petros Theodorou, 79-106. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-59904-687-7.ch005

Export Reference

Mendeley
Favorite

Abstract

This chapter provides an introduction to the advent of Information Technology Outsourcing (ITO) and its impact on portfolio management in modern day decision-making. Specifically, it outlines the use of the Application Portfolio Matrix (APM) by companies in formulating their strategic IT direction and why such techniques may be unsuitable for outsourcing decisions, which are inherently complex and multi-faceted in nature. Consequently, there is a need for alternative decision support tools to enable companies to determine how to “best-source” various aspects of their business. This chapter subsequently presents an analysis of ten outsourcing decision-making frameworks, identified from the literature, highlighting their commonalities, strengths, deficiencies and the potential misalignment between the theory and practice of outsourcing as determined by focus group discussions. This chapter gives a background introduction to the practitioner-driven Holistic Approach {Business, Information, Organizational} (HABIO) Framework, which adopts a holistic approach to outsourcing that examines underlying issues from the business, information (i.e. technical) and organizational perspectives. The framework adopts a “card/deck” analogy in its design, allowing for the flexibility and scalability required to accommodate the intricacies of heterogeneous outsourcing decisions in varying industry and context. The chapter outlines its application to two case studies, involving multi-million contracts from the finance and retail sectors, which is of particular interest to academics seeking accounts of current practices and practitioners seeking a systematic guide to ITO portfolio management.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.