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Human Resources in the Digital Era: Hybrid Work Environment as a “New Normal”

Human Resources in the Digital Era: Hybrid Work Environment as a “New Normal”

Petra Rydvalová, Kateřina Maršíková, Jaroslav Demel
ISBN13: 9781799890089|ISBN10: 1799890082|ISBN13 Softcover: 9781799890096|EISBN13: 9781799890102
DOI: 10.4018/978-1-7998-9008-9.ch007
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MLA

Rydvalová, Petra, et al. "Human Resources in the Digital Era: Hybrid Work Environment as a “New Normal”." Handbook of Research on Smart Management for Digital Transformation, edited by Belem Barbosa, et al., IGI Global, 2022, pp. 139-164. https://doi.org/10.4018/978-1-7998-9008-9.ch007

APA

Rydvalová, P., Maršíková, K., & Demel, J. (2022). Human Resources in the Digital Era: Hybrid Work Environment as a “New Normal”. In B. Barbosa, S. Filipe, & C. Santos (Eds.), Handbook of Research on Smart Management for Digital Transformation (pp. 139-164). IGI Global. https://doi.org/10.4018/978-1-7998-9008-9.ch007

Chicago

Rydvalová, Petra, Kateřina Maršíková, and Jaroslav Demel. "Human Resources in the Digital Era: Hybrid Work Environment as a “New Normal”." In Handbook of Research on Smart Management for Digital Transformation, edited by Belem Barbosa, Sandra Filipe, and Claudia Amaral Santos, 139-164. Hershey, PA: IGI Global, 2022. https://doi.org/10.4018/978-1-7998-9008-9.ch007

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Abstract

The chapter focuses on aspects of digital transformation connected with managing human resources (HR). It aims to present trends brought to the working environment using technologies and tools to manage people and their knowledge. Firstly, the authors aim to specify selected areas of HR management influenced by the development of information technologies based on the literature review and a professional opinion. Four areas were selected: a hybrid world of work, robotic/intelligent process automation (RPA/IPA), talents, and knowledge management in the digital era. The research statements were prepared for the round table discussion with experts and a survey using the CAWI method. Practitioners' opinion was compared with theoretical findings and statements. Despite the research limitations, the results bring topical information and complement the professionals' views. Overall, respondents agree that discussed trends in HR bring new opportunities, freedom, and flexibility, but also some challenges. RPA/IPA solutions free people from routine work and give space for creativity.

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