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Systems Analysts' Attitudes Toward Information Systems Development

Systems Analysts' Attitudes Toward Information Systems Development

James J. Jiang, Gary Klein, Joseph L. Balloun
Copyright: © 2001 |Pages: 10
ISBN13: 9781930708044|ISBN10: 1930708041|EISBN13: 9781930708969
DOI: 10.4018/978-1-930708-04-4.ch013
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MLA

Jiang, James J., et al. "Systems Analysts' Attitudes Toward Information Systems Development." Strategies for Managing Computer Software Upgrades, edited by Neil G. Shaw, IGI Global, 2001, pp. 179-188. https://doi.org/10.4018/978-1-930708-04-4.ch013

APA

Jiang, J. J., Klein, G., & Balloun, J. L. (2001). Systems Analysts' Attitudes Toward Information Systems Development. In N. Shaw (Ed.), Strategies for Managing Computer Software Upgrades (pp. 179-188). IGI Global. https://doi.org/10.4018/978-1-930708-04-4.ch013

Chicago

Jiang, James J., Gary Klein, and Joseph L. Balloun. "Systems Analysts' Attitudes Toward Information Systems Development." In Strategies for Managing Computer Software Upgrades, edited by Neil G. Shaw, 179-188. Hershey, PA: IGI Global, 2001. https://doi.org/10.4018/978-1-930708-04-4.ch013

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Abstract

Certain researchers argue that systems analysts are too technical, a situation that may contribute to system failures. The results of this study, however, contradict this argument. By applying a framework of Dos Santos and Hawk (1988), analysts were found to have three primary orientations: technical, socio-political and user. No one orientation dominated. Using the framework applied in this study, managers can consider the analysts’ orientations in assigning development activities. Researchers can identify diverse orientations in future studies where attitudes may be significant predictors of system performance or development success.

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