Welcome to the InfoSci Platform
Reference Hub3
Legal Challenges of Online Reputation Systems

Legal Challenges of Online Reputation Systems

Jennifer Chandler, Khalil el-Khatib, Morad Benyoucef, Gregor Von Bochmann, Carlisle Adams
Copyright: © 2007 |Pages: 28
ISBN13: 9781599042077|ISBN10: 159904207X|ISBN13 Softcover: 9781616927851|EISBN13: 9781599042091
DOI: 10.4018/978-1-59904-207-7.ch004
Cite Chapter Cite Chapter

MLA

Chandler, Jennifer, et al. "Legal Challenges of Online Reputation Systems." Trust in E-Services: Technologies, Practices and Challenges, edited by Ronggong Song, et al., IGI Global, 2007, pp. 84-111. https://doi.org/10.4018/978-1-59904-207-7.ch004

APA

Chandler, J., el-Khatib, K., Benyoucef, M., Von Bochmann, G., & Adams, C. (2007). Legal Challenges of Online Reputation Systems. In R. Song, L. Korba, & G. Yee (Eds.), Trust in E-Services: Technologies, Practices and Challenges (pp. 84-111). IGI Global. https://doi.org/10.4018/978-1-59904-207-7.ch004

Chicago

Chandler, Jennifer, et al. "Legal Challenges of Online Reputation Systems." In Trust in E-Services: Technologies, Practices and Challenges, edited by Ronggong Song, Larry Korba, and George Yee, 84-111. Hershey, PA: IGI Global, 2007. https://doi.org/10.4018/978-1-59904-207-7.ch004

Export Reference

Mendeley
Favorite

Abstract

Online reputation systems have become important tools for supporting commercial as well as noncommercial online interactions. But as online users become more and more reliant on these systems, the question of whether the operators of online reputation systems may be legally liable for problems with these systems becomes both interesting and important. Indeed, lawsuits against the operators of online reputation systems have already emerged in the United States regarding errors in the information provided by such systems. In this chapter, we will take the example of eBay’s Feedback Forum to review the potential legal liabilities facing the operators of online reputation systems. In particular, the applicability of the Canadian law of negligent misrepresentation and of defamation will be covered. Similar issues may be expected to arise in the other common law jurisdictions

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.