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Information Overload and the Use of Data Analytics and Visualization Tools in Organizations

Information Overload and the Use of Data Analytics and Visualization Tools in Organizations

Tereza Raquel Merlo, Suliman Hawamdeh
Copyright: © 2022 |Pages: 21
ISBN13: 9781668444313|ISBN10: 1668444313|EISBN13: 9781668444337
DOI: 10.4018/978-1-6684-4431-3.ch009
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MLA

Merlo, Tereza Raquel, and Suliman Hawamdeh. "Information Overload and the Use of Data Analytics and Visualization Tools in Organizations." Understanding, Implementing, and Evaluating Knowledge Management in Business Settings, edited by Tereza Raquel Merlo, IGI Global, 2022, pp. 168-188. https://doi.org/10.4018/978-1-6684-4431-3.ch009

APA

Merlo, T. R. & Hawamdeh, S. (2022). Information Overload and the Use of Data Analytics and Visualization Tools in Organizations. In T. Merlo (Ed.), Understanding, Implementing, and Evaluating Knowledge Management in Business Settings (pp. 168-188). IGI Global. https://doi.org/10.4018/978-1-6684-4431-3.ch009

Chicago

Merlo, Tereza Raquel, and Suliman Hawamdeh. "Information Overload and the Use of Data Analytics and Visualization Tools in Organizations." In Understanding, Implementing, and Evaluating Knowledge Management in Business Settings, edited by Tereza Raquel Merlo, 168-188. Hershey, PA: IGI Global, 2022. https://doi.org/10.4018/978-1-6684-4431-3.ch009

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Abstract

This chapter examines information overload and its impact on organizational performance and productivity, the level of use of data analytics tools by organizations to address the information overload problem, and reports on the results from some of the data collected from an online survey about the use of visual analytics tools in organizations. The survey was aimed at gathering users' experiences in dealing with information overload and their level of exposure to data analytics tools. The results from the survey show that email is still the most time-consuming application, with a reported increase in remote access via handheld devices. A relevant percentage of respondents (65%) confirmed having knowledge and experience using some sort of data analytics tools, while 69.23% stated that the exposure to large amounts of information at work causes stress and anxiety.

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