Designing Records Management Programmes: Key Performance Indicators in South African Universities

Designing Records Management Programmes: Key Performance Indicators in South African Universities

ISBN13: 9781668444313|ISBN10: 1668444313|ISBN13 Softcover: 9781668444320|EISBN13: 9781668444337
DOI: 10.4018/978-1-6684-4431-3.ch010
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MLA

Netshakhuma, Nkholedzeni Sidney. "Designing Records Management Programmes: Key Performance Indicators in South African Universities." Understanding, Implementing, and Evaluating Knowledge Management in Business Settings, edited by Tereza Raquel Merlo, IGI Global, 2022, pp. 190-209. https://doi.org/10.4018/978-1-6684-4431-3.ch010

APA

Netshakhuma, N. S. (2022). Designing Records Management Programmes: Key Performance Indicators in South African Universities. In T. Merlo (Ed.), Understanding, Implementing, and Evaluating Knowledge Management in Business Settings (pp. 190-209). IGI Global. https://doi.org/10.4018/978-1-6684-4431-3.ch010

Chicago

Netshakhuma, Nkholedzeni Sidney. "Designing Records Management Programmes: Key Performance Indicators in South African Universities." In Understanding, Implementing, and Evaluating Knowledge Management in Business Settings, edited by Tereza Raquel Merlo, 190-209. Hershey, PA: IGI Global, 2022. https://doi.org/10.4018/978-1-6684-4431-3.ch010

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Abstract

This chapter assessed the design of records and archives key performance indicators of universities to achieve a strategic objective. The records and archives key performance indicators are informed by overall university key performance indicators. Establishment of university records and archives management indicators is necessary to ensure compliance with regulatory frameworks such as the Constitution of the Republic of South Africa, 1996; National Archives and Records Service Act of 1996; The Public Finance Management Act; Protection of Personal Information Act; and International Organisation Standards.

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