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Supporting Facilitators in Communities of Practice via Design and Technology

Supporting Facilitators in Communities of Practice via Design and Technology

Halbana Tarmizi, Gert-Jan de Vreede, Ilze Zigurs
Copyright: © 2009 |Pages: 19
ISBN13: 9781605661100|ISBN10: 1605661104|ISBN13 Softcover: 9781616924874|EISBN13: 9781605661117
DOI: 10.4018/978-1-60566-110-0.ch006
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MLA

Tarmizi, Halbana, et al. "Supporting Facilitators in Communities of Practice via Design and Technology." Virtual Team Leadership and Collaborative Engineering Advancements: Contemporary Issues and Implications, edited by Ned Kock, IGI Global, 2009, pp. 65-83. https://doi.org/10.4018/978-1-60566-110-0.ch006

APA

Tarmizi, H., de Vreede, G., & Zigurs, I. (2009). Supporting Facilitators in Communities of Practice via Design and Technology. In N. Kock (Ed.), Virtual Team Leadership and Collaborative Engineering Advancements: Contemporary Issues and Implications (pp. 65-83). IGI Global. https://doi.org/10.4018/978-1-60566-110-0.ch006

Chicago

Tarmizi, Halbana, Gert-Jan de Vreede, and Ilze Zigurs. "Supporting Facilitators in Communities of Practice via Design and Technology." In Virtual Team Leadership and Collaborative Engineering Advancements: Contemporary Issues and Implications, edited by Ned Kock, 65-83. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-110-0.ch006

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Abstract

Organizations have the potential to achieve advantage through communities of practice (COPs) initiatives. However, establishing and sustaining COPs is a challenging task. Facilitation is needed to help COPs overcome difficulties throughout their life stages. Facilitators take on leadership roles within these virtual communities, yet little is known about the challenges related to their roles. This paper contributes in helping to improve leadership in COP by highlighting challenges in facilitating COP and by providing potential solutions addressing those challenges. A recent survey of facilitators reveals challenges faced by facilitators in performing their tasks within COPs. The issue of participation was identified as the main concern in COP facilitation. Several design and technology initiatives are discussed for their potential to help facilitators in coping with the participation issue and providing essential leadership roles within communities of practice.

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