Welcome to the InfoSci Platform
Reference Hub1
Robotics Technology in the Tourism and Hospitality Sector in the Wake of the COVID-19 Health Crises

Robotics Technology in the Tourism and Hospitality Sector in the Wake of the COVID-19 Health Crises

Suneel Kumar, Varinder Kumar, Aarti Saini, Sanjeev Kumar
Copyright: © 2022 |Pages: 11
ISBN13: 9781668455753|ISBN10: 1668455757|ISBN13 Softcover: 9781668455760|EISBN13: 9781668455777
DOI: 10.4018/978-1-6684-5575-3.ch014
Cite Chapter Cite Chapter

MLA

Kumar, Suneel, et al. "Robotics Technology in the Tourism and Hospitality Sector in the Wake of the COVID-19 Health Crises." Promoting Inclusivity and Diversity Through Internet of Things in Organizational Settings, edited by Gurinder Singh, et al., IGI Global, 2022, pp. 252-262. https://doi.org/10.4018/978-1-6684-5575-3.ch014

APA

Kumar, S., Kumar, V., Saini, A., & Kumar, S. (2022). Robotics Technology in the Tourism and Hospitality Sector in the Wake of the COVID-19 Health Crises. In G. Singh, V. Garg, & R. Goel (Eds.), Promoting Inclusivity and Diversity Through Internet of Things in Organizational Settings (pp. 252-262). IGI Global. https://doi.org/10.4018/978-1-6684-5575-3.ch014

Chicago

Kumar, Suneel, et al. "Robotics Technology in the Tourism and Hospitality Sector in the Wake of the COVID-19 Health Crises." In Promoting Inclusivity and Diversity Through Internet of Things in Organizational Settings, edited by Gurinder Singh, Vikas Garg, and Richa Goel, 252-262. Hershey, PA: IGI Global, 2022. https://doi.org/10.4018/978-1-6684-5575-3.ch014

Export Reference

Mendeley
Favorite

Abstract

During the global pandemic, the worldwide tourism and hospitality sector has affected severely, and robotics can be a good instrument for providing significant physical distance during the pandemic as humans avoid physical interaction. In this chapter, examination has been performed on whether it would be helpful or whether it will have adverse effects on using robotic systems to offer physical distance for the tourism and hospitality sector. The chapter further revealed that robotics technology builds a technological wall among tourists and staff, enhancing physical and emotional distance between them. Therefore, tourism and hospitality businesses need to augment robots with other technologies to promote social interaction and counteract the adverse consequences of complete distance.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.