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Lean Healthcare: A Guide to Use Statistical Quality Tools in the Lean Healthcare Context

Lean Healthcare: A Guide to Use Statistical Quality Tools in the Lean Healthcare Context

Gozdem Dural-Selcuk
Copyright: © 2023 |Pages: 31
ISBN13: 9781668456064|ISBN10: 1668456060|ISBN13 Softcover: 9781668456071|EISBN13: 9781668456088
DOI: 10.4018/978-1-6684-5606-4.ch010
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MLA

Dural-Selcuk, Gozdem. "Lean Healthcare: A Guide to Use Statistical Quality Tools in the Lean Healthcare Context." Lean Thinking in Industry 4.0 and Services for Society, edited by Katarzyna Antosz, et al., IGI Global, 2023, pp. 209-239. https://doi.org/10.4018/978-1-6684-5606-4.ch010

APA

Dural-Selcuk, G. (2023). Lean Healthcare: A Guide to Use Statistical Quality Tools in the Lean Healthcare Context. In K. Antosz, J. Sa, M. Jasiulewicz-Kaczmarek, & J. Machado (Eds.), Lean Thinking in Industry 4.0 and Services for Society (pp. 209-239). IGI Global. https://doi.org/10.4018/978-1-6684-5606-4.ch010

Chicago

Dural-Selcuk, Gozdem. "Lean Healthcare: A Guide to Use Statistical Quality Tools in the Lean Healthcare Context." In Lean Thinking in Industry 4.0 and Services for Society, edited by Katarzyna Antosz, et al., 209-239. Hershey, PA: IGI Global, 2023. https://doi.org/10.4018/978-1-6684-5606-4.ch010

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Abstract

Lean thinking is a phenomenon that originated in the production sector; nevertheless, it has been warmly welcomed by the service industry. Healthcare practitioners are also keen to benefit from that notion being aware of the potential contributions that lean operations would bring in their field. Healthcare operations have much in common with the production sector, yet it has its own characteristics which ought to be handled separately. This chapter is dedicated to providing a guideline for healthcare practitioners to apply statistical quality control tools within a correspondence to four main components of lean thinking: problem detection, process redesign, process reliability and sustainability, and continuous improvement. By this means, practitioners will be able to start their own journey in the world of lean healthcare systems through substantial statistical tools as well as systems thinking.

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