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Investigating the Conflicts in a Multi-Actor Logistics Incident

Investigating the Conflicts in a Multi-Actor Logistics Incident

Seda Özcan, Onur Aksaray, Bengü Sevil Oflaç
Copyright: © 2023 |Pages: 20
ISBN13: 9781668446867|ISBN10: 1668446863|ISBN13 Softcover: 9781668446874|EISBN13: 9781668446881
DOI: 10.4018/978-1-6684-4686-7.ch012
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MLA

Özcan, Seda, et al. "Investigating the Conflicts in a Multi-Actor Logistics Incident." Cases on International Business Logistics in the Middle East, edited by Islam Abdelbary, et al., IGI Global, 2023, pp. 230-249. https://doi.org/10.4018/978-1-6684-4686-7.ch012

APA

Özcan, S., Aksaray, O., & Oflaç, B. S. (2023). Investigating the Conflicts in a Multi-Actor Logistics Incident. In I. Abdelbary, S. Haddad, & G. Elkady (Eds.), Cases on International Business Logistics in the Middle East (pp. 230-249). IGI Global. https://doi.org/10.4018/978-1-6684-4686-7.ch012

Chicago

Özcan, Seda, Onur Aksaray, and Bengü Sevil Oflaç. "Investigating the Conflicts in a Multi-Actor Logistics Incident." In Cases on International Business Logistics in the Middle East, edited by Islam Abdelbary, Sandra Haddad, and Ghada Elkady, 230-249. Hershey, PA: IGI Global, 2023. https://doi.org/10.4018/978-1-6684-4686-7.ch012

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Abstract

The objectives of the case study are to highlight the possible challenges/disruptions arising from having a joint operation with multiple companies, to demonstrate operational problems encountered in the business process, and to illustrate the approach of the companies to the problems in this process and subsequent reconciliation process. Furthermore, this study aims to uncover conflict and power relations, which dominate the whole process between companies, based on some theoretical perspectives of power and conflict in distribution channels. By using a real case involving multiple players of the supply chain, this study contributes to transportation disruption and conflict management domains.

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