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Implication of RPA on Financial Services: A Novel Human Resources Information System

Implication of RPA on Financial Services: A Novel Human Resources Information System

Girija Narasimhan
Copyright: © 2023 |Pages: 24
ISBN13: 9781668474945|ISBN10: 1668474948|ISBN13 Softcover: 9781668474952|EISBN13: 9781668474969
DOI: 10.4018/978-1-6684-7494-5.ch006
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MLA

Narasimhan, Girija. "Implication of RPA on Financial Services: A Novel Human Resources Information System." Strategic Human Resource Management in the Hospitality Industry: A Digitalized Economic Paradigm, edited by Kannapat Kankaew, IGI Global, 2023, pp. 116-139. https://doi.org/10.4018/978-1-6684-7494-5.ch006

APA

Narasimhan, G. (2023). Implication of RPA on Financial Services: A Novel Human Resources Information System. In K. Kankaew (Ed.), Strategic Human Resource Management in the Hospitality Industry: A Digitalized Economic Paradigm (pp. 116-139). IGI Global. https://doi.org/10.4018/978-1-6684-7494-5.ch006

Chicago

Narasimhan, Girija. "Implication of RPA on Financial Services: A Novel Human Resources Information System." In Strategic Human Resource Management in the Hospitality Industry: A Digitalized Economic Paradigm, edited by Kannapat Kankaew, 116-139. Hershey, PA: IGI Global, 2023. https://doi.org/10.4018/978-1-6684-7494-5.ch006

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Abstract

The industrial revolution is referred to by its abbreviation (IR). The IR adventure began almost 360 years ago. The life span of that time is exceptionally uncommon. The average lifespan has been extended whenever the IR evolution takes place. The comfortable lifestyle made possible by technological development is the reason for this ratio. As a result, human interaction gradually reduced in the machinery process, and the automated process has increased. The use of technology like artificial intelligence in day-to-day living and e-commerce has shrunk the distance worldwide. The development of communication technologies has given the commercial world limitless aspects. This aspect created corporate client services that need much more tolerance, consistency, and timeliness. Robotic process automation (RPA) bots are computer program applications that achieve corporate client service in the commercial environment. RPA application processes work as a brilliant employee and work ever-fresh helpdesk source person for the client side.

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