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RFID-Based Robotic Process Automation for Smart Museums With an Alert-Driven Approach

RFID-Based Robotic Process Automation for Smart Museums With an Alert-Driven Approach

Giny Y. L. Chin, Dickson K. W. Chiu
Copyright: © 2023 |Pages: 27
ISBN13: 9781668471937|ISBN10: 1668471930|ISBN13 Softcover: 9781668471944|EISBN13: 9781668471951
DOI: 10.4018/978-1-6684-7193-7.ch001
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MLA

Chin, Giny Y. L., and Dickson K. W. Chiu. "RFID-Based Robotic Process Automation for Smart Museums With an Alert-Driven Approach." Application and Adoption of Robotic Process Automation for Smart Cities, edited by R.K. Tailor, IGI Global, 2023, pp. 1-27. https://doi.org/10.4018/978-1-6684-7193-7.ch001

APA

Chin, G. Y. & Chiu, D. K. (2023). RFID-Based Robotic Process Automation for Smart Museums With an Alert-Driven Approach. In R. Tailor (Ed.), Application and Adoption of Robotic Process Automation for Smart Cities (pp. 1-27). IGI Global. https://doi.org/10.4018/978-1-6684-7193-7.ch001

Chicago

Chin, Giny Y. L., and Dickson K. W. Chiu. "RFID-Based Robotic Process Automation for Smart Museums With an Alert-Driven Approach." In Application and Adoption of Robotic Process Automation for Smart Cities, edited by R.K. Tailor, 1-27. Hershey, PA: IGI Global, 2023. https://doi.org/10.4018/978-1-6684-7193-7.ch001

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Abstract

To facilitate the management process of many physical collections displayed and stored in a group of museums and collection storerooms distributed in a wide area in a visitor-driven approach, the commonly used collection management system (CMS) in the museum industry is insufficient to meet the management's needs. This study identifies key management issues in CMSs and designs a smart museum by applying electronic workflows with RFID-based sensors to accurately auto-collect and update data and timely auto-alert staff in various grades to perform visitor-driven collection management. The smart museum can improve operation accuracy, visitor satisfaction, and return rates. This smart museum solution is designed for three management levels, including the operational level, middle management level, and senior management level, to optimize the physical collection management and even the collection development of the museums to meet visitors' ever-changing needs.

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