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Behaviour Perspectives as a Contribution to Business Continuity in the ICT Context

Behaviour Perspectives as a Contribution to Business Continuity in the ICT Context

Nelson Russo, Leonilde Reis
Copyright: © 2023 |Pages: 20
ISBN13: 9781668490396|ISBN10: 1668490390|ISBN13 Softcover: 9781668490402|EISBN13: 9781668490419
DOI: 10.4018/978-1-6684-9039-6.ch001
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MLA

Russo, Nelson, and Leonilde Reis. "Behaviour Perspectives as a Contribution to Business Continuity in the ICT Context." Internet of Behaviors Implementation in Organizational Contexts, edited by Luísa Cagica Carvalho, et al., IGI Global, 2023, pp. 1-20. https://doi.org/10.4018/978-1-6684-9039-6.ch001

APA

Russo, N. & Reis, L. (2023). Behaviour Perspectives as a Contribution to Business Continuity in the ICT Context. In L. Carvalho, C. Silveira, L. Reis, & N. Russo (Eds.), Internet of Behaviors Implementation in Organizational Contexts (pp. 1-20). IGI Global. https://doi.org/10.4018/978-1-6684-9039-6.ch001

Chicago

Russo, Nelson, and Leonilde Reis. "Behaviour Perspectives as a Contribution to Business Continuity in the ICT Context." In Internet of Behaviors Implementation in Organizational Contexts, edited by Luísa Cagica Carvalho, et al., 1-20. Hershey, PA: IGI Global, 2023. https://doi.org/10.4018/978-1-6684-9039-6.ch001

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Abstract

The Internet of Behavior (IoB) is expanding rapidly, offering valuable insights into users' behavior, interests, and preferences. The integration of requirements for ensuring business continuity faces certain constraints. This chapter presents a set of concerns about business continuity in software and explores the certification domain for invoicing software in Portugal. The concept of developing continuity by-design software and a methodological approach for business continuity management is introduced to enhance ICT and address sustainability concerns. This approach aims to foster innovative solutions and behavior optimization. Given the specificity of the issue under study, the methodology adopted was design science research. The main results include the development of artifacts that optimize the decision process for implementing electronic invoicing issuance and archiving, integrating the concept of continuity-by-design in the creation of resilient software. These efforts encompass multiple dimensions of sustainability and innovation, considering stakeholders' behavior.

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