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Assessing the Strategic Transformation of the Indian Insurance Sector Evolution Amidst COVID-19

Assessing the Strategic Transformation of the Indian Insurance Sector Evolution Amidst COVID-19

Anand Jaiswal, Nishtha Agarwal, Rajesh Kumar, Nripendra Singh, Himanshi Maan
Copyright: © 2024 |Pages: 19
ISBN13: 9798369320617|ISBN13 Softcover: 9798369350522|EISBN13: 9798369320624
DOI: 10.4018/979-8-3693-2061-7.ch012
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MLA

Jaiswal, Anand, et al. "Assessing the Strategic Transformation of the Indian Insurance Sector Evolution Amidst COVID-19." Revolutionizing Customer-Centric Banking Through ICT, edited by Dharmendra Singh, et al., IGI Global, 2024, pp. 239-257. https://doi.org/10.4018/979-8-3693-2061-7.ch012

APA

Jaiswal, A., Agarwal, N., Kumar, R., Singh, N., & Maan, H. (2024). Assessing the Strategic Transformation of the Indian Insurance Sector Evolution Amidst COVID-19. In D. Singh, G. Malik, & S. Bhatnagar (Eds.), Revolutionizing Customer-Centric Banking Through ICT (pp. 239-257). IGI Global. https://doi.org/10.4018/979-8-3693-2061-7.ch012

Chicago

Jaiswal, Anand, et al. "Assessing the Strategic Transformation of the Indian Insurance Sector Evolution Amidst COVID-19." In Revolutionizing Customer-Centric Banking Through ICT, edited by Dharmendra Singh, Garima Malik, and Swati Bhatnagar, 239-257. Hershey, PA: IGI Global, 2024. https://doi.org/10.4018/979-8-3693-2061-7.ch012

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Abstract

The global impact of the Covid-19 pandemic has presented unprecedented challenges, notably affecting the insurance industry. This research employs bibliometric and thematic analysis to scrutinize how the Indian insurance sector is adapting to the post-pandemic landscape, focusing on key factors promoting organizational resilience. This method involves a comprehensive review of research papers, articles, and reviews, identifying themes and sentiments that encapsulate adaptive strategies. Findings underscore leadership's critical role in guiding companies through turbulent times, fostering a culture of change. This research contributes to understanding the Indian insurance industry's responses to COVID-19, highlighting factors for post-pandemic effectiveness. It emphasizes visionary leadership, collaboration, and HRD practices in navigating the new normal and seizing opportunities amid challenges.

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