Reference Hub2
Social Networks in Information Systems: Tools and Services

Social Networks in Information Systems: Tools and Services

Hernâni Borges de Freitas, Alexandre Barão, Alberto Rodrigues da Silva
ISBN13: 9781605666501|ISBN10: 1605666505|EISBN13: 9781605666518
DOI: 10.4018/978-1-60566-650-1.ch020
Cite Chapter Cite Chapter

MLA

de Freitas, Hernâni Borges, et al. "Social Networks in Information Systems: Tools and Services." Handbook of Research on Social Dimensions of Semantic Technologies and Web Services, edited by Maria Manuela Cruz-Cunha, et al., IGI Global, 2009, pp. 392-410. https://doi.org/10.4018/978-1-60566-650-1.ch020

APA

de Freitas, H. B., Barão, A., & da Silva, A. R. (2009). Social Networks in Information Systems: Tools and Services. In M. Cruz-Cunha, E. Oliveira, A. Tavares, & L. Ferreira (Eds.), Handbook of Research on Social Dimensions of Semantic Technologies and Web Services (pp. 392-410). IGI Global. https://doi.org/10.4018/978-1-60566-650-1.ch020

Chicago

de Freitas, Hernâni Borges, Alexandre Barão, and Alberto Rodrigues da Silva. "Social Networks in Information Systems: Tools and Services." In Handbook of Research on Social Dimensions of Semantic Technologies and Web Services, edited by Maria Manuela Cruz-Cunha, et al., 392-410. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-650-1.ch020

Export Reference

Mendeley
Favorite

Abstract

A social network represents a set of social entities that interact through relationships like friendship, co-working, or information exchange. Social Network Analysis studies the patterns of relationships among social entities and can be used to understand and improve group processes. The arrival of new communication tools and networking platforms, especially the Web 2.0 Social Networking Services, opened new opportunities to explore the power of social networks inside and outside organizations. This chapter surveys the basic concepts of social networks methods, approaches, tools, and services. In particular, this chapter analyzes state-of-the-art social networks, explaining how useful Social Network Analysis can be in different contexts and how social networks can be represented, extracted, and analyzed in information systems.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.