Cultural Differences in E-Commerce: A Comparison between the U.S. and China

doi:10.4018/jgim.2003040103

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Cultural Differences in E-Commerce: A Comparison between the U.S. and China

Qiu Bin, Shu-Jen Chen, Shao Q. Sun

Source Title: Journal of Global Information Management (JGIM)11(2)

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MLA

Bin, Qiu, et al. "Cultural Differences in E-Commerce: A Comparison between the U.S. and China." JGIM vol.11, no.2 2003: pp.48-55. http://doi.org/10.4018/jgim.2003040103

APA

Bin, Q., Chen, S., & Sun, S. Q. (2003). Cultural Differences in E-Commerce: A Comparison between the U.S. and China. Journal of Global Information Management (JGIM), 11(2), 48-55. http://doi.org/10.4018/jgim.2003040103

Chicago

Bin, Qiu, Shu-Jen Chen, and Shao Q. Sun. "Cultural Differences in E-Commerce: A Comparison between the U.S. and China," Journal of Global Information Management (JGIM) 11, no.2: 48-55. http://doi.org/10.4018/jgim.2003040103

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Abstract

This paper discusses the importance of identifying cultural problems of the online globalization and points out that payment and logistic systems and language are the primary factors that every firm should take into account in the process of their online globalization. Next, the paper identifies the characteristics and trends of the Internet and e-commerce in China. In the third part, the paper differentiates e-commerce in the U.S. with China through analyzing Internet users’ behaviors especially their attitudes toward different payment systems in these two countries. Finally, it discusses how to remove language barriers to enhance net growth. In conclusion, this paper will suggest some recommendations on how to expand business via the Internet by reducing the gap between the two cultures.

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Cultural Differences in E-Commerce: A Comparison between the U.S. and China

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