Welcome to the InfoSci Platform
The Usability of Social Software

The Usability of Social Software

Lorna Uden, Alan Eardley
Copyright: © 2010 |Pages: 11
ISBN13: 9781605663685|ISBN10: 1605663689|EISBN13: 9781605663692
DOI: 10.4018/978-1-60566-368-5.ch050
Cite Chapter Cite Chapter

MLA

Uden, Lorna, and Alan Eardley. "The Usability of Social Software." Handbook of Research on Social Interaction Technologies and Collaboration Software: Concepts and Trends, edited by Tatyana Dumova and Richard Fiordo, IGI Global, 2010, pp. 574-584. https://doi.org/10.4018/978-1-60566-368-5.ch050

APA

Uden, L. & Eardley, A. (2010). The Usability of Social Software. In T. Dumova & R. Fiordo (Eds.), Handbook of Research on Social Interaction Technologies and Collaboration Software: Concepts and Trends (pp. 574-584). IGI Global. https://doi.org/10.4018/978-1-60566-368-5.ch050

Chicago

Uden, Lorna, and Alan Eardley. "The Usability of Social Software." In Handbook of Research on Social Interaction Technologies and Collaboration Software: Concepts and Trends, edited by Tatyana Dumova and Richard Fiordo, 574-584. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-368-5.ch050

Export Reference

Mendeley
Favorite

Abstract

Emergent Web 2.0 technologies and applications (such as blogs, wikis, podcasts, mashups, and folksonomies) present a range of opportunities and benefits and are increasingly used by people to interact with each other. Despite the growing popularity of social software, there is a lack of research on the usability of these tools. This chapter focuses on how users interact with Web 2.0 technology, discusses a conceptual framework for a usability evaluation of social software, describes the different types of social software applications, and offers guidelines for their usability evaluation. The argument advanced is that social software usability should be viewed as a set of principles and practices aimed to deliver more service-orientated Web 2.0-based applications.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.