MLA
Harrison, Michael I., and Ross Koppel. "Interactive Sociotechnical Analysis: Identifying and Coping with Unintended Consequences of IT Implementation." Handbook of Research on Advances in Health Informatics and Electronic Healthcare Applications: Global Adoption and Impact of Information Communication Technologies, edited by Khalil Khoumbati, et al., IGI Global, 2010, pp. 33-51. https://doi.org/10.4018/978-1-60566-030-1.ch003
APA
Harrison, M. I. & Koppel, R. (2010). Interactive Sociotechnical Analysis: Identifying and Coping with Unintended Consequences of IT Implementation. In K. Khoumbati, Y. Dwivedi, A. Srivastava, & B. Lal (Eds.), Handbook of Research on Advances in Health Informatics and Electronic Healthcare Applications: Global Adoption and Impact of Information Communication Technologies (pp. 33-51). IGI Global. https://doi.org/10.4018/978-1-60566-030-1.ch003
Chicago
Harrison, Michael I., and Ross Koppel. "Interactive Sociotechnical Analysis: Identifying and Coping with Unintended Consequences of IT Implementation." In Handbook of Research on Advances in Health Informatics and Electronic Healthcare Applications: Global Adoption and Impact of Information Communication Technologies, edited by Khalil Khoumbati, et al., 33-51. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-030-1.ch003
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