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The Development of E-Government Capabilities: Framework for Government

The Development of E-Government Capabilities: Framework for Government

Jae Yong Lee
Copyright: © 2010 |Pages: 20
ISBN13: 9781605666716|ISBN10: 1605666718|EISBN13: 9781605666723
DOI: 10.4018/978-1-60566-671-6.ch001
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MLA

Lee, Jae Yong. "The Development of E-Government Capabilities: Framework for Government." Handbook of Research on E-Government Readiness for Information and Service Exchange: Utilizing Progressive Information Communication Technologies, edited by Hakikur Rahman, IGI Global, 2010, pp. 1-20. https://doi.org/10.4018/978-1-60566-671-6.ch001

APA

Lee, J. Y. (2010). The Development of E-Government Capabilities: Framework for Government. In H. Rahman (Ed.), Handbook of Research on E-Government Readiness for Information and Service Exchange: Utilizing Progressive Information Communication Technologies (pp. 1-20). IGI Global. https://doi.org/10.4018/978-1-60566-671-6.ch001

Chicago

Lee, Jae Yong. "The Development of E-Government Capabilities: Framework for Government." In Handbook of Research on E-Government Readiness for Information and Service Exchange: Utilizing Progressive Information Communication Technologies, edited by Hakikur Rahman, 1-20. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-671-6.ch001

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Abstract

This chapter aims to explore the capabilities of governments in terms of e-government. A seven core e-government capabilities framework is presented as the framework for exploring and implementing in-house government capabilities needed to facilitate the development of e-government, measured by overall, business-oriented and IT-oriented capabilities and resulting performances. The seven capabilities are as follows: legitimation and relationship building as overall capabilities; IS/IT governance and business systems thinking as business-oriented capabilities; informed buying, contract facilitation and monitoring, and designing technical architecture as IT-oriented capabilities. This chapter attempts to develop an intellectual framework for practitioners and researchers to follow within the area of organizational abilities or personnel management in e-government era. On this point, this research will contribute to the readers’ formulation of IT strategies for their countries which was set up as the first objective of this book.

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