MLA
da Silva, Helena Pereira, and Lídia de Jesus Oliveira Loureiro da Silva. "Digital Inclusion and Electronic Government: Looking for Convergence in the Decade 1997-2008." Handbook of Research on E-Government Readiness for Information and Service Exchange: Utilizing Progressive Information Communication Technologies, edited by Hakikur Rahman, IGI Global, 2010, pp. 21-47. https://doi.org/10.4018/978-1-60566-671-6.ch002
APA
da Silva, H. P. & da Silva, L. (2010). Digital Inclusion and Electronic Government: Looking for Convergence in the Decade 1997-2008. In H. Rahman (Ed.), Handbook of Research on E-Government Readiness for Information and Service Exchange: Utilizing Progressive Information Communication Technologies (pp. 21-47). IGI Global. https://doi.org/10.4018/978-1-60566-671-6.ch002
Chicago
da Silva, Helena Pereira, and Lídia de Jesus Oliveira Loureiro da Silva. "Digital Inclusion and Electronic Government: Looking for Convergence in the Decade 1997-2008." In Handbook of Research on E-Government Readiness for Information and Service Exchange: Utilizing Progressive Information Communication Technologies, edited by Hakikur Rahman, 21-47. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-671-6.ch002
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