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A Perspective on the Credibility Engineering of Web Applications

A Perspective on the Credibility Engineering of Web Applications

Pankaj Kamthan
Copyright: © 2010 |Pages: 16
ISBN13: 9781605667195|ISBN10: 1605667196|EISBN13: 9781605667201
DOI: 10.4018/978-1-60566-719-5.ch014
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MLA

Kamthan, Pankaj. "A Perspective on the Credibility Engineering of Web Applications." Web Engineering Advancements and Trends: Building New Dimensions of Information Technology, edited by Ghazi I. Alkhatib and David C. Rine, IGI Global, 2010, pp. 243-258. https://doi.org/10.4018/978-1-60566-719-5.ch014

APA

Kamthan, P. (2010). A Perspective on the Credibility Engineering of Web Applications. In G. Alkhatib & D. Rine (Eds.), Web Engineering Advancements and Trends: Building New Dimensions of Information Technology (pp. 243-258). IGI Global. https://doi.org/10.4018/978-1-60566-719-5.ch014

Chicago

Kamthan, Pankaj. "A Perspective on the Credibility Engineering of Web Applications." In Web Engineering Advancements and Trends: Building New Dimensions of Information Technology, edited by Ghazi I. Alkhatib and David C. Rine, 243-258. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-719-5.ch014

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Abstract

The social aspects pertaining to a service provided by an organization are at least as significant as the technical aspects. The issue of credibility is a growing concern for the consumers of (persuasive) Web Applications in a variety of domains. Therefore, understanding the notion of credibility and addressing it systematically is crucial for an organization’s reputation. In this chapter, based on a given taxonomy of credibility, an approach to address one class of credibility, namely the Active Credibility, of Web Applications is considered. To that regard, a viewpoint-oriented framework for the active credibility engineering of Web Applications is proposed, and the managerial, societal, and technical viewpoints of it are analyzed in some detail. A few directions for extending the framework are outlined.

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