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A Holistic Approach to E-Government: Ongoing Research in Oman

A Holistic Approach to E-Government: Ongoing Research in Oman

Angela Espinosa, Ahmed S. Al-Maimani
Copyright: © 2010 |Pages: 26
ISBN13: 9781605668604|ISBN10: 1605668605|ISBN13 Softcover: 9781616922139|EISBN13: 9781605668611
DOI: 10.4018/978-1-60566-860-4.ch008
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MLA

Espinosa, Angela, and Ahmed S. Al-Maimani. "A Holistic Approach to E-Government: Ongoing Research in Oman." Systems Thinking and E-Participation: ICT in the Governance of Society, edited by Jose Rodrigo Cordoba-Pachon and Alejandro Elias Ochoa-Arias, IGI Global, 2010, pp. 109-134. https://doi.org/10.4018/978-1-60566-860-4.ch008

APA

Espinosa, A. & Al-Maimani, A. S. (2010). A Holistic Approach to E-Government: Ongoing Research in Oman. In J. Cordoba-Pachon & A. Ochoa-Arias (Eds.), Systems Thinking and E-Participation: ICT in the Governance of Society (pp. 109-134). IGI Global. https://doi.org/10.4018/978-1-60566-860-4.ch008

Chicago

Espinosa, Angela, and Ahmed S. Al-Maimani. "A Holistic Approach to E-Government: Ongoing Research in Oman." In Systems Thinking and E-Participation: ICT in the Governance of Society, edited by Jose Rodrigo Cordoba-Pachon and Alejandro Elias Ochoa-Arias, 109-134. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-860-4.ch008

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Abstract

This chapter presents an example of ongoing action research, which uses systemic approaches to diagnose and design a Knowledge Management strategy for the Public Sector in Oman. Based on previous research concerning contributions of holistic approaches to e-government, it describes a framework for supporting an e-government program, based on generic systemic and cybernetic principles. The primary value of this chapter lies in its account of the ongoing experimentation with innovative holistic approaches to e-government. The results contribute to the practice of e-government by supporting more effective and robust e-government programs. The suggested framework also provides a basis for future empirical studies on the relationship between e-government strategies and organisational and Knowledge Management effectiveness.

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