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The Business Value of E-Collaboration: A Conceptual Framework

The Business Value of E-Collaboration: A Conceptual Framework

Lior Fink
Copyright: © 2010 |Pages: 11
ISBN13: 9781615206117|ISBN10: 1615206116|EISBN13: 9781615206124
DOI: 10.4018/978-1-61520-611-7.ch015
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MLA

Fink, Lior. "The Business Value of E-Collaboration: A Conceptual Framework." Encyclopedia of E-Business Development and Management in the Global Economy, edited by In Lee, IGI Global, 2010, pp. 144-154. https://doi.org/10.4018/978-1-61520-611-7.ch015

APA

Fink, L. (2010). The Business Value of E-Collaboration: A Conceptual Framework. In I. Lee (Ed.), Encyclopedia of E-Business Development and Management in the Global Economy (pp. 144-154). IGI Global. https://doi.org/10.4018/978-1-61520-611-7.ch015

Chicago

Fink, Lior. "The Business Value of E-Collaboration: A Conceptual Framework." In Encyclopedia of E-Business Development and Management in the Global Economy, edited by In Lee, 144-154. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-61520-611-7.ch015

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Abstract

This article presents a conceptual framework of the business value of e-collaboration. In the past decade, firms have increasingly implemented collaborative technologies to support business activities, and investments in collaborative technologies have taken an increasing share of firms’ e-business investments. Presumably, such investments have been motivated by the notion that the implementation of collaborative technologies has business value. While research has repeatedly demonstrated the individual- and group-level impacts of collaborative technologies, it has rarely addressed their impacts at the organizational level and demonstrated their business value. In this article, I draw on three strategic management frameworks – the resource-based view of the firm, the knowledge-based view of the firm, and the dynamic capabilities perspective – to describe how specialized knowledge assets can be integrated through collaborative processes to create and sustain a competitive advantage. I then use this conceptualization as a platform for defining the organizational roles of collaborative technologies and the potential impact of each role on organizational performance. The main objective of this article is to provide a conceptual framework for researchers and practitioners who are interested in investigating and understanding the organizational impacts of collaborative technologies.

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