Costs of E-Learning Support: An Investigation Across 139 Small Projects

Costs of E-Learning Support: An Investigation Across 139 Small Projects

Carol Kahan Kennedy, Maureen Hinkley
ISBN13: 9781615209637|ISBN10: 1615209638|EISBN13: 9781615209644
DOI: 10.4018/978-1-61520-963-7.ch093
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MLA

Kennedy, Carol Kahan, and Maureen Hinkley. "Costs of E-Learning Support: An Investigation Across 139 Small Projects." Web-Based Education: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2010, pp. 1376-1391. https://doi.org/10.4018/978-1-61520-963-7.ch093

APA

Kennedy, C. K. & Hinkley, M. (2010). Costs of E-Learning Support: An Investigation Across 139 Small Projects. In I. Management Association (Ed.), Web-Based Education: Concepts, Methodologies, Tools and Applications (pp. 1376-1391). IGI Global. https://doi.org/10.4018/978-1-61520-963-7.ch093

Chicago

Kennedy, Carol Kahan, and Maureen Hinkley. "Costs of E-Learning Support: An Investigation Across 139 Small Projects." In Web-Based Education: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 1376-1391. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-61520-963-7.ch093

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Abstract

Understanding the costing of e-learning informs decision-making on how to support the development and implementation of teaching and learning technologies in higher education. This paper describes costings and processes in a central e-learning support service that is especially applicable to face-to-face universities that use e-learning in a blended or supplemental mode. We differentiate three types of costs: infrastructure costs that are less sensitive to variation in the complexity of e-learning strategies, and edevelopment and e-delivery coststhat are directly related to the nature of the strategies used. Using actual data from a three-year e-learningsupport project (e3Learning) with 139 sub-projects, the paper illustrates how the calculations promote an understanding of e-learning in the following four dimensions: 1) total cost of running an e-learning support service, 2) individual costs attributable to each of the sub-projects, 3) ‘price-tags’ of e-learning strategies, and 4) initial exploration of the cost-effectiveness issue.

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