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User Modelling and Personalisation of Knowledge Management Systems

User Modelling and Personalisation of Knowledge Management Systems

Liana Razmerita
Copyright: © 2005 |Pages: 21
ISBN13: 9781591405672|ISBN10: 159140567X|ISBN13 Softcover: 9781591405368|EISBN13: 9781591405375
DOI: 10.4018/978-1-59140-567-2.ch012
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MLA

Razmerita, Liana. "User Modelling and Personalisation of Knowledge Management Systems." Adaptable and Adaptive Hypermedia Systems, edited by Sherry Y. Chen and George D. Magoulas, IGI Global, 2005, pp. 225-245. https://doi.org/10.4018/978-1-59140-567-2.ch012

APA

Razmerita, L. (2005). User Modelling and Personalisation of Knowledge Management Systems. In S. Chen & G. Magoulas (Eds.), Adaptable and Adaptive Hypermedia Systems (pp. 225-245). IGI Global. https://doi.org/10.4018/978-1-59140-567-2.ch012

Chicago

Razmerita, Liana. "User Modelling and Personalisation of Knowledge Management Systems." In Adaptable and Adaptive Hypermedia Systems, edited by Sherry Y. Chen and George D. Magoulas, 225-245. Hershey, PA: IGI Global, 2005. https://doi.org/10.4018/978-1-59140-567-2.ch012

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Abstract

This chapter focuses on the role of user models and user modelling for enhanced, personalised user support within knowledge management systems (KMSs). Personalisation can bring a utility function as well as a conviviality function with “high touch” impact for the users. From this utility and conviviality perspective, various personalised services enable KMSs to adapt their functionality, structure, and content to match the needs and preferences of users based on a user model that is stored and updated dynamically. The chapter presents a set of examples, different types of adaptations and personalised services specific to KMSs.

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