Operationalizing Knowledge Sharing for Informers

Operationalizing Knowledge Sharing for Informers

Dianne P. Ford, D. Sandy Staples
ISBN13: 9781605669540|ISBN10: 1605669547|ISBN13 Softcover: 9781616922412|EISBN13: 9781605669557
DOI: 10.4018/978-1-60566-954-0.ch020
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MLA

Ford, Dianne P., and D. Sandy Staples. "Operationalizing Knowledge Sharing for Informers." Ubiquitous Developments in Knowledge Management: Integrations and Trends, edited by Murray E. Jennex, IGI Global, 2010, pp. 319-340. https://doi.org/10.4018/978-1-60566-954-0.ch020

APA

Ford, D. P. & Staples, D. S. (2010). Operationalizing Knowledge Sharing for Informers. In M. Jennex (Ed.), Ubiquitous Developments in Knowledge Management: Integrations and Trends (pp. 319-340). IGI Global. https://doi.org/10.4018/978-1-60566-954-0.ch020

Chicago

Ford, Dianne P., and D. Sandy Staples. "Operationalizing Knowledge Sharing for Informers." In Ubiquitous Developments in Knowledge Management: Integrations and Trends, edited by Murray E. Jennex, 319-340. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-954-0.ch020

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Abstract

Knowledge sharing is a popular research topic; however, the construct has not been well defined theoretically or in terms of how to operationalize it, as there appears to be little consistency. This apparent lack of consistency is problematic for developing a cumulative understanding of the predictors and outcomes of this behavior. This study examines how other researchers have operationalized knowledge sharing, and conduct a qualitative study to further understand this construct. A knowledge sharing and hoarding classification system is developed, and six knowledge sharing behavioral categories are identified. Finally, recommendations are made for future research in knowledge management.

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