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Usage of ICT Tools in New Product Development: Creating User-Involvement

Usage of ICT Tools in New Product Development: Creating User-Involvement

Kristina Risom Jespersen, Nuka Buck
Copyright: © 2010 |Pages: 16
ISBN13: 9781615206438|ISBN10: 1615206434|ISBN13 Softcover: 9781616923112|EISBN13: 9781615206445
DOI: 10.4018/978-1-61520-643-8.ch006
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MLA

Jespersen, Kristina Risom, and Nuka Buck. "Usage of ICT Tools in New Product Development: Creating User-Involvement." Innovation in Business and Enterprise: Technologies and Frameworks, edited by Latif Al-Hakim and Chen Jin, IGI Global, 2010, pp. 76-91. https://doi.org/10.4018/978-1-61520-643-8.ch006

APA

Jespersen, K. R. & Buck, N. (2010). Usage of ICT Tools in New Product Development: Creating User-Involvement. In L. Al-Hakim & C. Jin (Eds.), Innovation in Business and Enterprise: Technologies and Frameworks (pp. 76-91). IGI Global. https://doi.org/10.4018/978-1-61520-643-8.ch006

Chicago

Jespersen, Kristina Risom, and Nuka Buck. "Usage of ICT Tools in New Product Development: Creating User-Involvement." In Innovation in Business and Enterprise: Technologies and Frameworks, edited by Latif Al-Hakim and Chen Jin, 76-91. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-61520-643-8.ch006

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Abstract

Involvement of users in new product development is needed more than ever due to the technological and the social progression in recent years. Usage of ICT tools is one approach forwarded in literature discussing user-involvement. This chapter explores the antecedents of ICT usage in NPD. We utilize five groups of factors: innovative climate, strategic emphasis on ICT tools, ICT champions, competencies and performance expectations. To this end three case studies were conducted. The case findings demonstrate that the most significant antecedents for sustained user-involvement in NPD with ICT tools are strategic emphasis, competencies and the type of ICT champion.

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