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21st Century E-Student Services

21st Century E-Student Services

Gary R. Langer
Copyright: © 2010 |Pages: 10
ISBN13: 9781615209675|ISBN10: 1615209670|EISBN13: 9781615209682
DOI: 10.4018/978-1-61520-967-5.ch053
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MLA

Langer, Gary R. "21st Century E-Student Services." Electronic Services: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2010, pp. 855-864. https://doi.org/10.4018/978-1-61520-967-5.ch053

APA

Langer, G. R. (2010). 21st Century E-Student Services. In I. Management Association (Ed.), Electronic Services: Concepts, Methodologies, Tools and Applications (pp. 855-864). IGI Global. https://doi.org/10.4018/978-1-61520-967-5.ch053

Chicago

Langer, Gary R. "21st Century E-Student Services." In Electronic Services: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 855-864. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-61520-967-5.ch053

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Abstract

Developments in information technology and distance learning are revolutionizing the way postsecondary education is organized and delivered in the United States and the world. Higher education is undergoing a fundamental transformation. How higher education transforms in the early years of the 21st century will set the context for the extent to which higher education as an institution will continue to serve as the primary deliverer of educational content, certificates, and degrees. A critical element in this knowledge transfer is the depth and breadth of online student services support. This article will explore the design and development of such services in the Minnesota State Colleges and Universities System1 (www.mnscu.edu).

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