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Factors Relating to the Adoption of Internet Technology by the Omani Banking Industry

Factors Relating to the Adoption of Internet Technology by the Omani Banking Industry

Salim Al-Hajri, Arthur Tatnall
Copyright: © 2010 |Pages: 19
ISBN13: 9781615209675|ISBN10: 1615209670|EISBN13: 9781615209682
DOI: 10.4018/978-1-61520-967-5.ch077
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MLA

Al-Hajri, Salim, and Arthur Tatnall. "Factors Relating to the Adoption of Internet Technology by the Omani Banking Industry." Electronic Services: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2010, pp. 1261-1279. https://doi.org/10.4018/978-1-61520-967-5.ch077

APA

Al-Hajri, S. & Tatnall, A. (2010). Factors Relating to the Adoption of Internet Technology by the Omani Banking Industry. In I. Management Association (Ed.), Electronic Services: Concepts, Methodologies, Tools and Applications (pp. 1261-1279). IGI Global. https://doi.org/10.4018/978-1-61520-967-5.ch077

Chicago

Al-Hajri, Salim, and Arthur Tatnall. "Factors Relating to the Adoption of Internet Technology by the Omani Banking Industry." In Electronic Services: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 1261-1279. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-61520-967-5.ch077

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Abstract

The banking industry in Oman is of major importance to Oman’s economy, yet Omani banks continue to conduct most of their transactions using traditional methods. A strong banking industry significantly supports economic development through efficient financial services, and their role in trying to achieve the objectives outlined by the Sultan of Oman will depend heavily on the industry’s capabilities. Omni banks will need to introduce change at both procedural and informational levels that includes moving from traditional distribution channel banking to electronic channel banking. This chapter addresses the question: What are the enablers and the inhibitors of Internet technology adoption in the Omani banking industry compared with those in the Australian banking industry? The chapter does not attempt a direct comparison of the banking industries in these two very different countries, but rather presents a discussion of Internet technology adoption in Oman, informed by the more mature Australian experience.

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