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Beyond the Digital Divide: Closing the Generation and Disability Gaps?

Beyond the Digital Divide: Closing the Generation and Disability Gaps?

Seongyeon Auh, Stuart W. Shulman, Lisa E. Thrane, Mack C. Shelley II
Copyright: © 2010 |Pages: 22
ISBN13: 9781615209675|ISBN10: 1615209670|EISBN13: 9781615209682
DOI: 10.4018/978-1-61520-967-5.ch101
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MLA

Auh, Seongyeon, et al. "Beyond the Digital Divide: Closing the Generation and Disability Gaps?." Electronic Services: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2010, pp. 1646-1667. https://doi.org/10.4018/978-1-61520-967-5.ch101

APA

Auh, S., Shulman, S. W., Thrane, L. E., & Shelley II, M. C. (2010). Beyond the Digital Divide: Closing the Generation and Disability Gaps?. In I. Management Association (Ed.), Electronic Services: Concepts, Methodologies, Tools and Applications (pp. 1646-1667). IGI Global. https://doi.org/10.4018/978-1-61520-967-5.ch101

Chicago

Auh, Seongyeon, et al. "Beyond the Digital Divide: Closing the Generation and Disability Gaps?." In Electronic Services: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 1646-1667. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-61520-967-5.ch101

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Abstract

An essential, and rapidly-developing, aspect of electronic government is the growing use of online resources for government activities such as e-rulemaking, citizen participation, and the provision of information, referral, and assistance for users with needs for service delivery. Major developments in the use of electronic government resources for services needed by the elder and disability populations are the primary focus of this chapter. We focus here on the results of a large-scale statewide survey of residents of the state of Iowa, and on the findings from evaluations of aging and disability resource Websites in the United States and in other countries. Current and future trends in service delivery that may help to bridge digital divides for the elder and disability populations are discussed.

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