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The Role of Simulation in Business Process Reengineering

The Role of Simulation in Business Process Reengineering

Firas M. Alkhaldi, Mohammad Olaimat, Abdullah Abdali Rashed
Copyright: © 2010 |Pages: 26
ISBN13: 9781615209699|ISBN10: 1615209697|EISBN13: 9781615209705
DOI: 10.4018/978-1-61520-969-9.ch042
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MLA

Alkhaldi, Firas M., et al. "The Role of Simulation in Business Process Reengineering." Business Information Systems: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2010, pp. 649-674. https://doi.org/10.4018/978-1-61520-969-9.ch042

APA

Alkhaldi, F. M., Olaimat, M., & Abdali Rashed, A. (2010). The Role of Simulation in Business Process Reengineering. In I. Management Association (Ed.), Business Information Systems: Concepts, Methodologies, Tools and Applications (pp. 649-674). IGI Global. https://doi.org/10.4018/978-1-61520-969-9.ch042

Chicago

Alkhaldi, Firas M., Mohammad Olaimat, and Abdullah Abdali Rashed. "The Role of Simulation in Business Process Reengineering." In Business Information Systems: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 649-674. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-61520-969-9.ch042

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Abstract

This chapter discusses the importance of business process simulation, while illustrating the relationship between business process reengineering (BPR) and change management, it focuses the discussion on the role of simulation in supporting BPR and the effect of simulation on business environment related skills, business management related skills, leadership related skills, employees empowering level, process improvement, ethical issues, and stakeholders’ management skills. The chapter discusses the value of simulation in implementing reengineering strategies and argues the future challenges of business process simulation and describes the limitations of simulation technology in reengineering business processes. Finally, it concludes with a discussion of the characteristics of successful simulation and simulation applications.

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