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E-Government Evolution in Ireland: A Framework for Successful Implementation

E-Government Evolution in Ireland: A Framework for Successful Implementation

William Golden, Martin Hughes, Murray Scott
Copyright: © 2005 |Pages: 20
ISBN13: 9781591408192|ISBN10: 1591408199|ISBN13 Softcover: 9781591408208|EISBN13: 9781591408215
DOI: 10.4018/978-1-59140-819-2.ch008
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MLA

Golden, William, et al. "E-Government Evolution in Ireland: A Framework for Successful Implementation." Advanced Topics in Electronic Commerce, Volume 1, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2005, pp. 153-172. https://doi.org/10.4018/978-1-59140-819-2.ch008

APA

Golden, W., Hughes, M., & Scott, M. (2005). E-Government Evolution in Ireland: A Framework for Successful Implementation. In M. Khosrow-Pour, D.B.A. (Ed.), Advanced Topics in Electronic Commerce, Volume 1 (pp. 153-172). IGI Global. https://doi.org/10.4018/978-1-59140-819-2.ch008

Chicago

Golden, William, Martin Hughes, and Murray Scott. "E-Government Evolution in Ireland: A Framework for Successful Implementation." In Advanced Topics in Electronic Commerce, Volume 1, edited by Mehdi Khosrow-Pour, D.B.A., 153-172. Hershey, PA: IGI Global, 2005. https://doi.org/10.4018/978-1-59140-819-2.ch008

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Abstract

E-government provides unparalleled opportunities for governments to streamline processes and improve customer service. As a result, achieving successful citizen-centred e-government has become a key concern for many governments. This chapter analyses the Irish government’s evolutionary path to the provision of successful e-government. The success factors and stages of evolution of e-government are identified and a detailed examination of how the Irish government successfully implemented its e-government strategy is presented. The lessons learned from this case provide a valuable road map for the successful attainment of citizen-centred e-government in other jurisdictions.

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