The Elusive Last Mile to the Internet

The Elusive Last Mile to the Internet

V. Sridhar, Piyush Jain
Copyright: © 2004 |Pages: 21
ISBN13: 9781591402596|ISBN10: 159140259X
DOI: 10.4018/978-1-59140-259-6.ch031
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MLA

Sridhar, V., and Piyush Jain. "The Elusive Last Mile to the Internet." Annals of Cases on Information Technology: Volume 6, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2004, pp. 540-560. https://doi.org/10.4018/978-1-59140-259-6.ch031

APA

Sridhar, V. & Jain, P. (2004). The Elusive Last Mile to the Internet. In M. Khosrow-Pour, D.B.A. (Ed.), Annals of Cases on Information Technology: Volume 6 (pp. 540-560). IGI Global. https://doi.org/10.4018/978-1-59140-259-6.ch031

Chicago

Sridhar, V., and Piyush Jain. "The Elusive Last Mile to the Internet." In Annals of Cases on Information Technology: Volume 6, edited by Mehdi Khosrow-Pour, D.B.A., 540-560. Hershey, PA: IGI Global, 2004. https://doi.org/10.4018/978-1-59140-259-6.ch031

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Abstract

This case highlights the challenges faced by organizations in developing countries in getting reliable, high-speed Internet access to support their mission critical web enabled information systems. The case prescribes various measures to optimally use the constrained bandwidth available from service providers. The challenges in defining and monitoring appropriate service level agreements with the service providers are discussed.

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