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A Model of Knowledge Management Success

A Model of Knowledge Management Success

Murray E. Jennex, Lorne Olfman
Copyright: © 2011 |Pages: 18
ISBN13: 9781605667096|ISBN10: 1605667099|ISBN13 Softcover: 9781616927882|EISBN13: 9781605667102
DOI: 10.4018/978-1-60566-709-6.ch002
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MLA

Jennex, Murray E., and Lorne Olfman. "A Model of Knowledge Management Success." Strategies for Knowledge Management Success: Exploring Organizational Efficacy, edited by Murray E. Jennex and Stefan Smolnik, IGI Global, 2011, pp. 14-31. https://doi.org/10.4018/978-1-60566-709-6.ch002

APA

Jennex, M. E. & Olfman, L. (2011). A Model of Knowledge Management Success. In M. Jennex & S. Smolnik (Eds.), Strategies for Knowledge Management Success: Exploring Organizational Efficacy (pp. 14-31). IGI Global. https://doi.org/10.4018/978-1-60566-709-6.ch002

Chicago

Jennex, Murray E., and Lorne Olfman. "A Model of Knowledge Management Success." In Strategies for Knowledge Management Success: Exploring Organizational Efficacy, edited by Murray E. Jennex and Stefan Smolnik, 14-31. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-60566-709-6.ch002

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Abstract

This chapter describes a knowledge management (KM), Success Model that is derived from observations generated through a longitudinal study of KM in an engineering organization, KM success factors found in the literature, and modified by the application of these observations and success factors in various projects. The DeLone and McLean (1992, 2003) IS Success Model was used as a framework for the model as it was found to fit the observed success criteria and it provided an accepted theoretical basis for the proposed model.

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