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Industrialisation of the Knowledge Work: The Knowledge Conveyer Belt Approach

Industrialisation of the Knowledge Work: The Knowledge Conveyer Belt Approach

Dimitris Karagiannis, Robert Woitsch, Vedran Hrgovcic
Copyright: © 2011 |Pages: 16
ISBN13: 9781615208296|ISBN10: 1615208291|ISBN13 Softcover: 9781616923600|EISBN13: 9781615208302
DOI: 10.4018/978-1-61520-829-6.ch005
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MLA

Karagiannis, Dimitris, et al. "Industrialisation of the Knowledge Work: The Knowledge Conveyer Belt Approach." Knowledge Management for Process, Organizational and Marketing Innovation: Tools and Methods, edited by Emma O'Brien, et al., IGI Global, 2011, pp. 79-94. https://doi.org/10.4018/978-1-61520-829-6.ch005

APA

Karagiannis, D., Woitsch, R., & Hrgovcic, V. (2011). Industrialisation of the Knowledge Work: The Knowledge Conveyer Belt Approach. In E. O'Brien, S. Clifford, & M. Southern (Eds.), Knowledge Management for Process, Organizational and Marketing Innovation: Tools and Methods (pp. 79-94). IGI Global. https://doi.org/10.4018/978-1-61520-829-6.ch005

Chicago

Karagiannis, Dimitris, Robert Woitsch, and Vedran Hrgovcic. "Industrialisation of the Knowledge Work: The Knowledge Conveyer Belt Approach." In Knowledge Management for Process, Organizational and Marketing Innovation: Tools and Methods, edited by Emma O'Brien, Seamus Clifford, and Mark Southern, 79-94. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-61520-829-6.ch005

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Abstract

When analysing the transformation of the information society an industrialisation of knowledge work can be observed. The maturity, the quality, the process-orientation and the alignment of knowledge to personal or organisational requirements are industrialisation aspects covered by knowledge work. This chapter focuses on process-orientation, discusses the evolution of process-oriented knowledge management and sees the current industrialisation of knowledge work as a challenge that needs to be tackled not only on social and technical level but also on a conceptual level. Hence the so-called knowledge conveyer belt approach is introduced that is a realisation framework of process-oriented and service based knowledge management. This approach is seen as an answer for the requirements of industrialisation of knowledge work that keeps the “human in the loop” and enables the business and knowledge alignment. The realisation concepts and two implementation show cases are introduced.

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