Designing Digital Marketplaces for Competitive Advantage

Designing Digital Marketplaces for Competitive Advantage

Dinesh Rathi, Lisa M. Given
ISBN13: 9781616928803|ISBN10: 1616928808|EISBN13: 9781616928827
DOI: 10.4018/978-1-61692-880-3.ch001
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MLA

Rathi, Dinesh, and Lisa M. Given. "Designing Digital Marketplaces for Competitive Advantage." E-Business Issues, Challenges and Opportunities for SMEs: Driving Competitiveness, edited by Maria Manuela Cruz-Cunha and João Varajão, IGI Global, 2011, pp. 1-19. https://doi.org/10.4018/978-1-61692-880-3.ch001

APA

Rathi, D. & Given, L. M. (2011). Designing Digital Marketplaces for Competitive Advantage. In M. Cruz-Cunha & J. Varajão (Eds.), E-Business Issues, Challenges and Opportunities for SMEs: Driving Competitiveness (pp. 1-19). IGI Global. https://doi.org/10.4018/978-1-61692-880-3.ch001

Chicago

Rathi, Dinesh, and Lisa M. Given. "Designing Digital Marketplaces for Competitive Advantage." In E-Business Issues, Challenges and Opportunities for SMEs: Driving Competitiveness, edited by Maria Manuela Cruz-Cunha and João Varajão, 1-19. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-61692-880-3.ch001

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Abstract

In today’s digital world the majority of companies, including small and medium-sized enterprises (SMEs) and large firms, aim to have an online presence. However, SMEs differ from large-sized companies in terms of financial and staffing resources, which have implications for the development of e-business strategies. Thus, SMEs must not only overcome these barriers but must also take care of critical success factors (CSFs), including developing a good website and ensuring that their websites are listed among the top search engine results. This chapter discusses three elements (i.e., design principles, web usability and search engine optimization), which are vital to the effective design of a successful digital marketplace. The chapter discusses the importance of integrating these three elements in website design especially for SMEs.

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