Supporting Communities of Practice by Advancing Knowledge Management

Supporting Communities of Practice by Advancing Knowledge Management

Anna De Liddo, Grazia Concilio
ISBN13: 9781609600914|ISBN10: 1609600916|EISBN13: 9781609600938
DOI: 10.4018/978-1-60960-091-4.ch018
Cite Chapter Cite Chapter

MLA

De Liddo, Anna, and Grazia Concilio. "Supporting Communities of Practice by Advancing Knowledge Management." Technologies for Supporting Reasoning Communities and Collaborative Decision Making: Cooperative Approaches, edited by John Yearwood and Andrew Stranieri, IGI Global, 2011, pp. 340-357. https://doi.org/10.4018/978-1-60960-091-4.ch018

APA

De Liddo, A. & Concilio, G. (2011). Supporting Communities of Practice by Advancing Knowledge Management. In J. Yearwood & A. Stranieri (Eds.), Technologies for Supporting Reasoning Communities and Collaborative Decision Making: Cooperative Approaches (pp. 340-357). IGI Global. https://doi.org/10.4018/978-1-60960-091-4.ch018

Chicago

De Liddo, Anna, and Grazia Concilio. "Supporting Communities of Practice by Advancing Knowledge Management." In Technologies for Supporting Reasoning Communities and Collaborative Decision Making: Cooperative Approaches, edited by John Yearwood and Andrew Stranieri, 340-357. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-60960-091-4.ch018

Export Reference

Mendeley
Favorite

Abstract

In this chapter the authors investigate a tool integration perspective to support knowledge management and exchange between Web-based and traditional collaborative environments. In particular they discuss the integration between a tool (CoPe_it!) supporting collaborative argumentation and learning in Web-based communities of practices and a hypermedia and sense making tool (Compendium) acting as a personal and collective knowledge management (KM) system in traditional collaborative environments. The authors describe the tools and drive a comparative analysis of the two groupware by focusing on the general applicability of the tools integration for supporting communities of practices and, more generally, collaborative works. Moreover the authors present the results of a case study in which the tools integration has been applied within a real community of practice. Finally they discuss main results of the tools integration in order to leverage communities of practice to a truly collaborative environment with no communication boundaries.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.